Who we are:
The families we work with sometimes have limited or no access to support from their own family and friends and little help or encouragement at a challenging time in their lives. By giving your time you will be helping Out There as a charity to help them to feel less isolated, more supported and better able to support their imprisoned family member.
 
We are a small charity based in Manchester who offers free and confidential support to families or individuals who are affected by the imprisonment of a family member. The support each family needs varies.
 
The sort of help we can offer includes:
Information and Advice.
Face to Face and/or Phone Support.
Referral and support to access other organisations e.g Welfare Advice.
Opportunities to meet other families going through a similar experience.
Act as an intermediary with the prison service and accompany to prison visits
Work with children who have been affected by the imprisonment of a family member
 
What are we looking for?
We are looking for someone with: 

Previous experience in supporting others with their emotional wellbeing
Previous experience of supporting others to navigate the Criminal Justice System
Have relevant qualifications in social care / psychology / counselling / mentoring
Be positive and friendly
Have a non-judgmental attitude
Be flexible and use initiative
Be organised and punctual
Have some experience of direct work with families, children or our client group

 
What would you be doing as a volunteer?
The volunteering role description is:

To support Out There’s Adult Clients with their emotional wellbeing which has been impacted by the imprisonment of a loved one
To stay in touch with clients either on the phone or in the community
To support in signposting clients to other relevant support systems
To help out at Out There events and group activities by assisting in setting up, organising and chatting with clients
Keep up to date records of sessions and identify any next steps
To represent Out There’s values and ethos when supporting clients
Be able to work on own initiative with ongoing support and guidance from Out There colleagues.
Be able to travel throughout Greater Manchester