The Union//REWORK THIS
Volunteering: An opportunity to learn through service
to 4th October
The Caseworker role is about supporting and listening to an individual and assessing their needs - this can include anything from helping them to complete a form, applying for funding for a wet-room or new white goods.
Caseworkers may also need to gather complex information and ask questions regarding finances and health conditions. You would be required to provide clear and precise information on these topics.
An RAF or forces background is not essential, and we welcome applications from all areas of the community.
A Caseworker is someone who carries out work for the Royal Air Force Association on a voluntary basis by gathering information, asking questions and completing necessary forms and by doing so, you will make a real difference. You will also work closely with the Area Welfare Officer to complete each case succesfully.
Key skills description
Patience and Empathy
Capability of working with a wide variety of people
Ability to maintain boundaries
Good IT skills
What’s in it for you
This is an opportunity to play a key role in helping the RAF Association deliver valuable support to members of the RAF community and their families. You will receive ongoing support provided by both the Volunteering and Caseworking Team. Upon completion of the training course you will achieve a Level 2 Information and Advice qualification accredited through the AIM qualification and Assessment Group. Further/ refresher training is also available.
To be over 18 years of age
A completed application form
DBS (or equivalent) check
Tutor-led 2 day on-line training course.
Volunteering with Rise
You can claim rise points any volunteering you undertake - from an hour to a sustained commitment. All you need to do is fill in a Self Claim for your points
Available Times:Monday AM