Being Inetrpersonal helps you to:

• Communicate clearly with others
• Work well in teams and build strong relationships
• Listen and understand different perspectives
• Solve conflicts in a positive way
• Take on leadership roles when needed
• Support and collaborate with others effectively

These skills are useful for your Future Me Plan, your time at University, and life after University. Interpersonal skills are not just about talking to people, they are about understanding, connecting, and working well with others in different situations. Employers value graduates who can communicate, collaborate, and manage relationships professionally, no matter the industry.

This pack will help you develop key interpersonal skills through real-world examples, quizzes, and interactive exercises. You will explore topics such as:

• Effective communication – how to adapt your style for different audiences
• Conflict resolution – ways to handle disagreements calmly and professionally
• Teamwork & leadership – how to work with others and take on leadership responsibilities

You will start with a real-world case study, then test your skills in an interactive quiz, followed by reflection prompts and links to further learning. At the end, you can watch short videos from professionals across creative industries who share their experiences, challenges, and the skills that have helped them succeed.

Author: Debbie Williams

The Programme Leader of the MA Publishing course and a publishing and business professional with over twenty years of experience. Began a career at Waterstones before moving to Head Office as a buyer, managing accounts, stock, PR, and events for children’s books, including the Harry Potter series.

Later transitioned into education, founding the first publishing course in the North of England and establishing the only student-led publishing house in the world. Served as Chair of the Association for Publishing Education and recognised with the Times Higher Award for Innovation in the Arts and the Newcomer Award for Independent Publisher of the Year in 2019.

Passionate about education and creating opportunities for students from non-traditional backgrounds, with a strong commitment to conservation, the environment, and animal welfare.