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Future me week
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20th January
10:00 to 11:30
3 You will earn 3 silver points for completing this activity.
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The Future of Retail, Sales, and the Customer Journey

20th January 10:00 to 11:30
Join alumni and industry guests as they discuss the future of retail, sales, and the customer journey. This panel explores why communication and soft skills matter in real workplaces and what qualities you should start developing now for your future careers.
This activity is offered as part of Future Me Week - five days of exciting opportunities to develop your skills, deepen understanding, gain experience and take steps towards an exciting Future You.

Overview

Join alumni and industry guests for an insightful panel discussion exploring the future of retail, sales, and the customer journey. Speakers will share real-world experiences, highlight the communication and soft skills needed in modern business environments, and discuss how students can prepare for emerging opportunities across the sector.

Future Me Week Exclusive

This session is exclusively available to students taking part in FMW activities in the Faculty of Business and Law.

What You’ll Gain

By attending, you will:

  • Understand how retail and sales are evolving in today’s business landscape.
  • Learn which communication, interpersonal, and digital skills employers value.
  • Gain practical insights into collaboration, problem-solving, and decision-making in real workplaces.
  • Build your Connected, Digital, Interpersonal, and Enterprising graduate attributes through discussion and reflection.
  • You’ll also have the chance to ask questions directly during the live Q&A.

Who Can Attend?

Open to all levels of students (L4-L7) across the Faculty of Business and Law.

Accessibility

This event will take place in a fully accessible room suitable for all students.

Associated Badges:

In A Nutshell...

  • Develop graduate attributes... including being Connected, Digital, Interpersonal, and Enterprising by hearing real insights from industry professionals.
  • Increase your confidence... by understanding the key soft skills and behaviours employers expect.
  • Get connected... by engaging with alumni and industry speakers who share their career journeys and practical advice.
  • Try something new... by exploring emerging trends in retail and sales, and discovering the skills you can start developing now.
  • Earn up to 3 Rise points ... which can be recognised within your degree.

Schedule

  • place 10:00 to 11:30 on 20/01/26 - Business School BS 1.22
    The Future of Retail, Sales, and the Customer Journey
    This panel gives you the chance to hear real insights from industry professionals and alumni, helping you understand the future of retail and sales before you explore your own career interests in Future Me Week.