NSPCC · Everything we do protects children today and prevents abuse tomorrow, to transform society for every childhood.
As a Childline counsellor, you'll be there for young people and listen to them as they open up about whatever is worrying them, whether it's bullying, abuse, self-harm or family relationships, you'll be there to support them.
What you’ll do
You’ll volunteer in your local Childline base, offering counselling support to children and young people over the phone or through our 1-2-1 online chat. Your supervisor will help you develop and evaluate your counselling skills. After your initial training, you will be able to help young people as well as identify when a child or young person may be at risk, but don’t worry a supervisor will be on hand to give you plenty of support.
 
What you’ll get
You’ll receive training sessions over 12 weeks to prepare you for the role. When you start your regular shifts, a supervisor will be around all times to support you. 
Who’s right for the role?
While we think this role is suitable for a whole range of people, we are particularly looking for those with the following qualities and experience.
• Passionate about helping young people and children
• Great communication skills
• Empathetic and perceptive
• able to think on your feet
• works well within a team
• emotional resilience