We are looking for a team of enthusiastic volunteers, with an interest in gaming and delivering amazing customer service. Volunteers will act as event hosts, helping to ensure that ticket holders have a great experience.
 
Power Up is a hands-on, fully interactive gaming event which features video games and consoles from the past five decades. You’ll help to direct visitors to the consoles and games they are most excited to play as well as highlighting special Manchester related games and designers! 
 
The visitor will be able to play against friends in multiplayer showdowns and test out some of the latest virtual reality experiences at this ultimate gaming extravaganza.
WHAT YOU WILL BE DOING:
• Helping to enhance the overall visitor experience by providing excellent customer service. 
• Supporting with event delivery. 
• Helping visitors with general enquiries about the event, or the museum. 
• To help with any set up requests – training will be provided. 
•    You will learn about the Science Museum Group’s Health and Safety Policies, risk assessments and safe systems of work which you will be required to follow. This will allow you to take care of your own personal safety and that of others.
WHAT YOU BRING TO THE TEAM:
You will definitely …
•    Have excellent communication skills. 
•    Have an interest in gaming, or events. 
•    Be able to follow instructions. 
•    Complete tasks independently, and as part of a team when required.
•    Be flexible, and able to adapt to change. 
•    Be reliable and have excellent time keeping.
 
It would be good if you …
•    Have gaming experience. 
•    Have good IT and technological knowledge. 
•    Have experience in a customer facing role.
 
ADDITIONAL INFORMATION: 
•    To volunteer in this role, you must be 18 or over and eligible to volunteer in the UK. Unfortunately, SMG is unable to act as a sponsor organisation if you do not have the appropriate visa.

•    A basic criminal record check applies for this role, we will consider every applicant on a case-by-case basis.